To Our Valued Customers,
At Jacuzzi Hot Tubs of Calgary, your well-being and the well-being of our staff and their families are our top priorities.
Since the beginning of the global COVID-19 outbreak, we’ve been adjusting and implementing policies, procedures and protocols as it relates to the COVID-19 virus. We’re working hard to keep our showroom as clean and sanitized as possible. We’ve drastically increased the frequency and scope of cleaning and have asked our staff not to come in if they aren’t feeling well. I would respectfully ask you, our valued customer to do the same.
Our business hours will return to 7 days per week on Tuesday, May 19th 2020 from 10AM-4PM Monday – Saturday and 11AM – 4PM on Sunday. We will keep a close eye on the situation and make changes to our store policy as needed. As of writing this letter, all services are running as normal. Installs are being completed, service work is being done and chemicals are all readily available.
For both convenience and safety of our customers and our staff, we are offering some additional services:
- Book a virtual appointment through Zoom with a Jacuzzi Expert. Just set-up a call with one of our experts and we can walk you through all the steps including sending you a personalized quote and helping with an online payment or financing application. Once the model has been selected our team will coordinate the delivery and installation of your new Jacuzzi.
- We offer free site-inspections and ask that any customers that are home during the appointment stay inside, our Jacuzzi expert will call upon arrival and explain the install process while on-site.
If you have any questions, please do not hesitate to contact us. We are continuing to monitor the situation and will make changes as needed. Our ownership group is reviewing all guidance from the Federal Government and the Public Health Agency of Canada and is willing to make immediate decisions for our customers, staff and community.
We are committed to making it possible for you to safely add a hot tub to your home.
The Jacuzzi Hot Tubs of Calgary Team